Our Services
Protech has tremendous experience in the handling of damage, business interruption, liability claims whether it is through operational losses, natural calamities or any other cause. It takes an amalgamation of technology and human touch to be able to lead a loss adjustment process to an effective conclusion for both the insured and the insurer. Our fields of expertise include the following areas:
.01
Property Loss Assessment
- Fire Losses
- Act of God Perils
- Calamity and CAT Losses
.02
Transit Losses
(Marine Cargo)
Transit Losses (Marine Cargo)
.03
Engineering
- Project Losses
- Contractor’s Plant and Machinery Losses
- Machinery Breakdown and Electronic Equipment
.04
Miscellaneous Claims
- Claims under PA and Medi-claim policies
.05
Liability Claims
Bankers and Indemnity Claims
Professional Indemnity Claims
Fraud Claims
.06
Risk Evaluation
- Pre Insurance Risk Inspection
- Valuation of Property for the Purpose of Insurance
- Assessment of risk and suggestion of proper policy
- Proper premium rating
.07
Arbitration and Mediation
Our team includes qualified and skilled arbitrators and mediation experts who utilize their knowledge and experience with proven processes in order to settle complex disputes by means other than litigation. We aim to keep both parties communicating throughout the process to help move them through the more difficult points of contention and achieve settlement or agreement within an agreed set of parameters.
.08
Forensic Investigations
We take pride in having one of the best infrastructures for forensic investigations
.09
Major Claim Management
Whenever a major loss incident occurs, it presents itself with its own sets of challenges. What doesn’t change however is that it requires the immediate deployment of resources to manage the load of hundreds of claims arising from a single incident. Few firms are able to deal with such incidents, with the required flexibility, and dynamically deal with such complex incidents.
In the event of such a loss, our priorities are straightforward, to quickly establish a dedicated claims handling process, supported by the requisite infrastructure. Protech has the practical experience gained from events like the Ambala Floods (2004 and 2010), )Kashmir Floods (2014), Himachal Floods(2018), Punjab(2019) and Orissa Cyclone (2018). Making sure that all the claims are handled in a fast-tracked process ensures timely and speedy settlement of claims.
Our approach seeks to align the common interests of different parties, having strong leadership that is able to settle claims, cost-effectively. Our resources of experienced loss adjusters with expertise in a wide array of fields of engineering and bio-medical are retained with particular attention to avoid conflicts whenever they arise.
With proper segregation of roles and delegation of duties, makes for a robust system of dissemination of multiple claims during a major loss.
.10
Valuation for optimizing Sum Insured
We have the relevant Data points and have conducted asset valuation of different industrial segments including:
- Pharmaceutical Industry
- Healthcare – Chain of Hospitals
- Power – Hydel & Tunnel
- Process Industry
- IT Industry
This has ensured optimum coverage and value-add to both Insured & Insurers; besides bringing clarity on Sum Insured in the event of a claim.
.12
Valuation - Tangible and Intangible Assets
We have been involved in the field of valuation for more than 20 years and conducted asset valuation of various industrial segments.
For more than 25 years now, we have serviced the following verticals:
- Power – Hydel, Thermal, Solar & Wind
- Infra – Highways, Bridges, Metro-projects
- Process – Refinery, Cracker Units, Pharma, Fertilisers
- Telecom, IT, Hospitality, Healthcare